Knowledge Ops Solution for Internal Operations

Turn every employee into an expert with better knowledge transfer

Stop making your employees memorize how to perform every task and procedure. Instead, walk them through simple and complex procedures with clear guides.

Internal Google for Your Business

Put knowledge at your employees' fingertips with a complete knowledge ops solution

When employees rely on memorization and tribal knowledge, work feels chaotic. But when employees can quickly find and follow the information they need, when they need it, everything runs smoother.

See how teams of all shapes and sizes transfer knowledge better with ScreenSteps

Stop relying on tribal knowledge and employee memorization and start empowering confident employees.

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Knowledge Ops Platform Authoring

Create SOPs, job aids, and help articles in minutes

Speed up the content creation process while easily combining words and images to better explain your processes.

ScreenSteps contains tools — including built-in screen capture, foolproof formatting, and styled text blocks — so you can fill your knowledge hub quickly with crystal-clear content.

See Rapid Authoring Tools

Knowledge Ops Platform Authoring
Find & Follow Courses

Develop courses & learning paths for faster training

ScreenSteps courses allow you to create simple, self-paced courses to transfer foundational knowledge to employees and other learners. 

Group multiple courses into learning paths to allow learners to progressively build on their knowledge. 

Track progress at the individual level or the group level to ensure everyone is advancing. 

Explore Courses & Learning Paths

Find & Follow Courses
Find & Follow in progress

Implement Find & Follow for smoother operations

Find & Follow is a framework that helps businesses transfer knowledge more efficiently.

It enables employees to work more confidently and independently and handle complex procedures — all without needing assistance from supervisors.

The Find & Follow Framework pairs with the ScreenSteps knowledge ops platform to achieve these results.

Discover the Framework

Find & Follow in progress

What our customers are saying

"It allows us to move a lot faster and to create a lot more content than we would have previously been able to. This allows us to stand out and definitely have a much more thorough knowledge base than a lot of our competitors."

Colin Slade
VP Customer Success & Services, Cloudbeds

“ScreenSteps slices in half the time it takes to create content. Those who are contributing often comment on how easy it is to create content.”

Derek Cisler
Training Manager, Cushman & Wakefield

Additional resources for better employee training & performance support

  • Demo

Employee working on laptop happy

Discover smoother knowledge operations today

Take the headache out of training and employee support with a complete knowledge ops solution.

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